- Take your contact lenses out first. Every session, without exception.
- Fill the tank. Lift the silicone plug, add Eye Hydration Solution or mineral water with the supplied bottle without overfilling, then close the plug firmly.
- Turn it on. Hold the power button for 3 to 4 seconds. It starts on heat level 1 and high mist.
- Adjust it. A short press of the function button changes the mist, and you should drop it to low for your first few sessions. A short press of the power button changes the heat level. If the warmth is not clearly noticeable after 2 to 3 minutes, move it up to level 2. A long press of the function button turns the music off.
- Wear it for 10 minutes, with the cushion sitting firmly against your face so the heat transfers properly.
- Blink firmly 10 times at the end of the session.
- Turn it off. The device does not switch itself off. Hold the power button when your session ends.
How often
For ongoing dry eye or MGD: once a day, every day. Morning or evening is up to you, so pick whichever one you will actually keep to, and use it at the same time each day. Consistency matters considerably more than length.
For an active stye, chalazion or blepharitis flare: your doctor has probably told you to apply heat 3 to 4 times a day, or more. A full charge covers about 8 sessions, so you can do that without planning your day around a microwave. Follow whatever frequency you were given.
Liquid
Use our Eye Hydration Solution or mineral water, and nothing else. Tap water and any thicker liquid are not recommended by the manufacturer. Purified water is for rinsing the tank, not for running the device. Pour out whatever is left after every session.
Continuous mist is a cleaning setting, not a treatment setting. Running it during a session produces more mist than the eye area can handle and water will collect around your eyes. Use high or low mist instead.
Cleaning
After each session, pour out whatever is left in the tank, wipe the body and the mist outlets with a tissue or soft cloth, and stand the device filling port down so the last of the liquid drains out. Nothing needs replacing and there are no filters. Rinse the tank with purified water when it needs it. Never hold it under a running tap, and never clean it with alcohol or bleach.
If the mist weakens over time, run the device on continuous mist for about 3 minutes, since that setting exists to clear the mist outlets. If that does not fix it, mineral deposits are the usual cause: add household white vinegar to the tank, leave it about 3 minutes, run the device, then rinse the tank out thoroughly with clean water.
Safety
The mask should feel warm but never hot. Stop immediately if you feel pain or burning. The device cannot be used while it is charging, and it does not have an automatic shut off, so turn it off yourself at the end of a session.
Please speak to your doctor before using it if you have retinal detachment, retinal bleeding or a similar eye condition, if you have any implant or support in your head or face, if you have lasting complications from a head or eye injury, if you have a neurological or sensory condition affecting your head, face or skin, if you cannot properly sense hot and cold, if you have a history of allergic reactions, or if you are pregnant or recently postpartum. Do not use it if you have a fever or feel unwell, or over broken skin, eczema, sunburn or any inflamed or abnormal area.
Your vision may be slightly blurry for a few minutes after a session. This is normal and passes on its own, but you should not drive immediately afterwards.